Kazimieras Simonavičius University in cooperation with Lithuanian Association of Hotels and Restaurants, is organising an open lecture named “Tourism, hospitality and experience industry of Tomorrow”. On April 30^th 10 AM, the lecture will be given by Vesa Heikkinen, a Finnish expert of tourism, hospitality, food industry and services. The lecture is intended for tourism professionals, partners, lecturers, students and graduates of Kazimieras Simonavičius University. Duration of the lecture – 45 min.

The topics of the lecture:

• ​Tourism, hospitality and experience business before 3/2020
• When is this over? What should companies do now?
• Customers, services and products of Tomorrow

Vesa Heikkinen Antero is a Future Researcher in the fields of tourism hospitality, food industry and services. He is a Senior advisor on European tourism, hospitality, experience and food industry, service innovations, principle lecturer at Haaga-Helia University of Applied Sciences, and Expert columnist of Aromi journal. He holds a doctoral degree in Pedagogy.

Vesa Heikkinen

Vesa Heikkinen Antero’s research, innovation and teaching areas:

• Service, food and hospitality innovations
• Business insight and foresight in tourism, hospitality, food and experience industries
• Service and experience design
• Tourism, hospitality and experience trends
• Future food
• Future airport, shopping malls, fairs, meetings
• Future of destinations, theme parks, hotels, restaurants and services
• Digi-physical experiences
• Skill analysis, qualifications in service industry
• Service robotics, wearables, multi-sensory spaces
• Ambient and design management

Registration will be held here up to April 29th.